Contract-to-Staff Technical Writer (Jr-level pref'd), networking knowledgebases, onsite San Jose (CNW-601)
Summary: This respected consumer networking hardware and software company needs a Contract-to-Staff Technical Writer to write, edit, and publish knowledgebase articles for end users. Junior-level applicants (those who don’t have the “Desired” traits) welcome!
Contract-to-Staff Technical Writer (Jr-level preferred), networking knowledgebases, onsite San Jose (CNW-601)
$open (1099, corp-to-corp, or W2 — your choice), then competitive salary and full benefits, including bonuses
Onsite in San Jose, CA (near River Oaks)
End users of networking hardware and related software applications
Create, edit, and update support articles to comply with tech writing best practices and corporate style guidelines. Recommend revisions or changes in scope, format, and content. May help w/ installation guides, quick start guides, and user manuals.
Knowledgebase articles for networking hardware and software, and related end-user content for consumer and enterprise products
FrameMaker, oXygen, and DITA
Productive (solo & as team member). Detail-oriented. Reliable. Humor-unimpaired.
Four senior-level staff technical writers and an experienced pubs manager. SMEs include Knowledge Engineering, Support, and Product Marketing, software and hardware engineers, and localization program managers.
Full-time contract, 40 hrs/week, ~3 months, then convert to staff/salaried status
Principals only, please
Experience writing and editing technical documents, process documents, and related content
Ability and willingness to follow and apply style guidelines and restructure existing documentation to improve usability and branding consistency
Excellent knowledge of grammar, spelling, and punctuation
Talent for communicating technical information to audiences with a range of technical knowledge
Strong attention to detail and focus on delivering accurate information
Proven ability to multitask and juggle multiple competing priorities under tight deadlines
Understanding of networking products such as routers, extenders, switches, and storage
Experience with knowledgebase tools; Oracle RightNow or Lithium TKB experience preferred
Working knowledge of Google Analytics and Google Webmaster tools
Experience with SEO and keyword research and analysis, and with optimizing content for search engines
Familiarity with unstructured FrameMaker, oXygen XML editor, and DITA
Please email your Word-formatted resume (and a cover letter highlighting any relevant but less-than-obvious experience) to Andrew Davis, email@example.com, citing "CNW-601" in your Subject line.
Technical Writer, Documentation Writer, Information Developer, Content Developer, manual, procedures, installation, configuration, quick start, user manual, knowledge base, knowledgebase, networking, router, switch, range extender, storage, analytics, search engine optimization, seo, unstructured Frame, FrameMaker, DITA, oXygen, network admin, Frame Maker, onsite, San Jose, South Bay, Silicon Valley