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Contract Security Technical Writer, end-user + developer wikis, onsite Palo Alto (CSW-602)

Summary: This fast-growing mobile online gaming platform company needs a Contract Technical Writer to write end-user and developer wiki knowledgebase (KB) content about software security issues, as well as security policies, standards, how-to articles, and an onboarding guide.

Job title: Contract Security Technical Writer, end-user + developer wikis, onsite Palo Alto (CSW-602)
Job code: CSW-602
Compensation: $open (1099, corp-to-corp, or W2 your choice)
Location: Fully onsite, 40 hrs/week, near downtown Palo Alto (Page Mill Road, walking distance to Caltrain). Open-seating; no cubes or offices.
Audience: Security team engineers, internal end users
Tasks: Create multiple documentation deliverables for the Security group. Organize existing Security wiki silos into two (a knowledgebase for Security end-users and a repository for back-end information). For others, see "Deliverables". Ensure completeness, accuracy, accessibility, and relevance.
Deliverables: (1) Two reorganized or new Security wiki silos, (2) Security policies (standardizing format based on existing policies), (3) articles on application systems topics, coding standards, security standards, (4) technical "how-to" articles (e.g., how to write secure code, how to use various security administration tools), (5) documentation about security vulnerabilities, and (6) Security team onboarding documentation
Tools: Confluence, JIRA, Linux command line (no GUI), line-art drawing for flow charts
Soft Skills: Focus, initiative, productivity, raw intelligence, collaboration
Team: Work solo, occasionally collaborating with two Tech Writers on other teams. Interact with software developers and IT security engineers as well as Product Management.
Doesn't matter: Mobile, developer doc, or gaming experience
Starts: ASAP
Duration: Full-time contract, 40 hrs/week, ~3 months, renewable
Relo/Visa help: No
Representation: Principals only, please

Required:

  • Background using current IT security tools and documenting security-related policies
  • Shareable portfolio of clear procedures writing samples
  • Proven diagramming ability and ability to visualize processes
  • Recent IT data center experience
  • Working knowledge of Confluence, JIRA, Linux command line (GUIs don't count), and a line-art drawing app
  • Strong initiative and commitment to staying current on applicable technology, including replicating development environments and personally testing content
  • Strong attention to detail and focus on delivering accessible, accurate information

Desired:

  • Proficiency with Atlassian Confluence and JIRA

To apply:

Please email your Word-formatted resume (and a cover letter highlighting any relevant but less-than-obvious experience) to Andrew Davis, synergistech@gmail.com, citing "CSW-602" in your Subject line.

Technical Writer, Documentation Writer, Information Developer, Content Developer, manual, procedures, documentation, knowledge base, knowledgebase, wikis, policies, coding standards, how-to, security administration, vulnerability, vulnerabilities, onboarding, onsite, Palo Alto, South Bay, Silicon Valley

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